Active Incident

Updated a few seconds ago

Scarce availability of g3.xl resourcesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Primary Cloud

Locations

Primary Data Center


November 12, 2025 3:42PM EST
November 12, 2025 8:42PM UTC
IDENTIFIED

Jetstream2 is currently experiencing extremely limited availability of g3.xl instances due to scarce supply; usage of g3.xl instances has rapidly approached our maximum capacity. As placements are regularly exhausted, we expect that creating new g3.xl instances, unshelving existing ones, and resizing instances to the g3.xl flavor may result in errors. At this time, we recommend using other flavors (g3.medium or g3.large) if possible. Jetstream2 Support can be reached via help@jetstream-cloud.org for questions or concerns.

June 9, 2025 11:07AM EDT
June 9, 2025 3:07PM UTC
RESOLVED

Availability has stabilized since the end of the Spring 2025 semester.

April 1, 2025 11:39AM EDT
April 1, 2025 3:39PM UTC
INVESTIGATING

Jetstream2 is currently experiencing extremely limited availability of g3.xl instances due to scarce supply; usage of g3.xl instances has rapidly approached our maximum capacity. As placements are regularly exhausted, we expect that creating new g3.xl instances, unshelving existing ones, and resizing instances to the g3.xl flavor may result in errors. Jetstream2 engineers are currently working toward a solution, but at this time, we recommend using other flavors (e.g. g3.medium or g3.large) where possible. The dashboard at https://docs.jetstream-cloud.org/overview/status/#availability-of-scarce-resources shows a live-updating count of vacancy for scarce resources such as g3.xl instances. We thank you for your patience and support while we address this issue. Jetstream2 Support can be reached via help@jetstream-cloud.org for any questions, comments, or concerns.
Jetstream2 Research and Education Cloud JS2 Docs are here: https://docs.jetstream-cloud.org/

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