Active Incident

Updated a few seconds ago

Scarce availability of g3.xl resourcesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Primary Cloud

Locations

Primary Data Center


November 12, 2025 3:42PM EST
November 12, 2025 8:42PM UTC
IDENTIFIED

Jetstream2 is currently experiencing extremely limited availability of g3.xl instances due to scarce supply; usage of g3.xl instances has rapidly approached our maximum capacity. As placements are regularly exhausted, we expect that creating new g3.xl instances, unshelving existing ones, and resizing instances to the g3.xl flavor may result in errors. At this time, we recommend using other flavors (g3.medium or g3.large) if possible. Jetstream2 Support can be reached via help@jetstream-cloud.org for questions or concerns.

June 9, 2025 11:07AM EDT
June 9, 2025 3:07PM UTC
RESOLVED

Availability has stabilized since the end of the Spring 2025 semester.

April 1, 2025 11:39AM EDT
April 1, 2025 3:39PM UTC
INVESTIGATING

Jetstream2 is currently experiencing extremely limited availability of g3.xl instances due to scarce supply; usage of g3.xl instances has rapidly approached our maximum capacity. As placements are regularly exhausted, we expect that creating new g3.xl instances, unshelving existing ones, and resizing instances to the g3.xl flavor may result in errors. Jetstream2 engineers are currently working toward a solution, but at this time, we recommend using other flavors (e.g. g3.medium or g3.large) where possible. The dashboard at https://docs.jetstream-cloud.org/overview/status/#availability-of-scarce-resources shows a live-updating count of vacancy for scarce resources such as g3.xl instances. We thank you for your patience and support while we address this issue. Jetstream2 Support can be reached via help@jetstream-cloud.org for any questions, comments, or concerns.
Jetstream2 Research and Education Cloud JS2 Docs are here: https://docs.jetstream-cloud.org/

Primary Cloud

Operational

Exosphere User Interface

Operational

ASU Regional Cloud

Operational

Cornell Regional Cloud

Operational

Hawaii Regional Cloud

Operational

TACC Regional Cloud

Operational

Docs Site

Operational

Website

Operational

Jetstream2 Support

Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

Status.io

History (Last 7 days)

December 2 Regular MaintenancePlanned Maintenance

Description

Jetstream2 engineers will be performing updates to Jetstream2's networking infrastructure to enable DNS resolution over IPv6. There is no expected downtime or impact to users for this maintenance. If you have any questions, please contact Jetstream2 Support by emailing help@jetstream-cloud.org


Components

Primary Cloud


Locations

Primary Data Center


Schedule

December 2, 2025 6:00AM - December 2, 2025 8:00PM EST
December 2, 2025 11:00AM - December 3, 2025 1:00AM UTC


December 2, 2025 8:00PM EST
December 3, 2025 1:00AM UTC
UPDATE

Scheduled Maintenance has concluded.

December 2, 2025 6:00AM EST
December 2, 2025 11:00AM UTC
UPDATE

Scheduled Maintenance is starting. No expected impact for users.