Active Incident

Updated a few seconds ago

Scarce availability of g3.xl resourcesDegraded Performance

Incident Status

Degraded Performance

Components

Primary Cloud

Locations

Primary Data Center


April 1, 2025 11:39AM EDT
April 1, 2025 3:39PM UTC
[Investigating] Jetstream2 is currently experiencing extremely limited availability of g3.xl instances due to scarce supply; usage of g3.xl instances has rapidly approached our maximum capacity. As placements are regularly exhausted, we expect that creating new g3.xl instances, unshelving existing ones, and resizing instances to the g3.xl flavor may result in errors. Jetstream2 engineers are currently working toward a solution, but at this time, we recommend using other flavors (e.g. g3.medium or g3.large) where possible. The dashboard at https://docs.jetstream-cloud.org/overview/status/#availability-of-scarce-resources shows a live-updating count of vacancy for scarce resources such as g3.xl instances. We thank you for your patience and support while we address this issue. Jetstream2 Support can be reached via help@jetstream-cloud.org for any questions, comments, or concerns.
Jetstream2 Research and Education Cloud JS2 Docs are here: https://docs.jetstream-cloud.org/

Primary Cloud

Operational

Exosphere User Interface

Operational

ASU Regional Cloud

Operational

Cornell Regional Cloud

Operational

Hawaii Regional Cloud

Operational

TACC Regional Cloud

Operational

Docs Site

Operational

Website

Operational

Jetstream2 Support

Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

Status.io

History (Last 7 days)

Jetstream2 Network MaintenancePlanned Maintenance

Description

At 8:00 PM EDT on Friday, April 18th, Jetstream2 system engineers will adjust core software-defined network timeout values with the aim to improve network stability. Impact: * Maintenance duration is anticipated to be 5 hours. * New instances launched during this maintenance period may be unreachable until maintenance completes. * Any changes to security groups or security group rules will be deferred until maintenance completes. * DNS resolution may fail for a brief time during this window as individual networks are updated.


Components

Primary Cloud, Exosphere User Interface, ASU Regional Cloud, Cornell Regional Cloud, Hawaii Regional Cloud, TACC Regional Cloud, Docs Site, Website, Jetstream2 Support


Locations

Primary Data Center, ASU Data Center, Cornell Data Center, Hawaii Data Center, TACC Data Center


Schedule

April 18, 2025 8:00PM - April 19, 2025 1:00AM EDT
April 19, 2025 12:00AM - April 19, 2025 5:00AM UTC


April 19, 2025 1:00AM EDT
April 19, 2025 5:00AM UTC
[Update] Scheduled network maintenance has completed.

April 18, 2025 8:00PM EDT
April 19, 2025 12:00AM UTC
[Update] Scheduled network maintenance is starting.