Active Incident

Updated a few seconds ago

Issues launching and unshelving g3.medium instancesDegraded Performance

Incident Status

Degraded Performance

Components

Primary Cloud

Locations

Primary Data Center


March 18, 2026 4:18PM EDT
March 18, 2026 8:18PM UTC
IDENTIFIED

g3.medium instances are frequently failing to launch or unshelve. We have identified the issue and will be taking steps during the next GPU maintenance on April 7 to help alleviate. In the meantime, we have ample availability of g3.large flavors and recommend using this flavor instead.
Scarce availability of g3.xl resourcesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Primary Cloud

Locations

Primary Data Center


November 12, 2025 3:42PM EST
November 12, 2025 8:42PM UTC
IDENTIFIED

Jetstream2 is currently experiencing extremely limited availability of g3.xl instances due to scarce supply; usage of g3.xl instances has rapidly approached our maximum capacity. As placements are regularly exhausted, we expect that creating new g3.xl instances, unshelving existing ones, and resizing instances to the g3.xl flavor may result in errors. At this time, we recommend using other flavors (g3.medium or g3.large) if possible. Jetstream2 Support can be reached via help@jetstream-cloud.org for questions or concerns.

June 9, 2025 11:07AM EDT
June 9, 2025 3:07PM UTC
RESOLVED

Availability has stabilized since the end of the Spring 2025 semester.

April 1, 2025 11:39AM EDT
April 1, 2025 3:39PM UTC
INVESTIGATING

Jetstream2 is now experiencing extremely limited availability of g3.xl instances due to scarce supply. Usage of g3.xl instances has rapidly reached our maximum capacity. As placements are regularly exhausted, creating new g3.xl instances, unshelving existing ones, and resizing instances to the g3.xl flavor will likely result in errors. We recommend using other flavors (e.g. g3.medium or g3.large) where possible. The dashboard at https://docs.jetstream-cloud.org/overview/status/#availability-of-scarce-resources shows a live-updating count of vacancy for scarce resources such as g3.xl instances. We thank you for your patience and support. Jetstream2 Support can be reached via help@jetstream-cloud.org for any questions, comments, or concerns.

Scheduled Maintenance

Jetstream2 LLM Inference Service MaintenancePlanned Maintenance

Schedule

June 14, 2026 8:00AM - 5:00PM EDT
June 14, 2026 12:00PM - 9:00PM UTC

Components

Jetstream2 LLM Inference Service

Locations

Primary Data Center

Description

The browser-based interface for the Jetstream2 LLM inference service (https://llm.jetstream-cloud.org) will be unavailable during routine maintenance on Sunday, June 14 from approximately 8:00 AM–5:00 PM Eastern Time. We appreciate your patience as we improve this Jetstream2 service. If you have any questions or concerns, please contact Jetstream2 Support at help@jetstream-cloud.org.
Jetstream2 Research and Education Cloud JS2 Docs are here: https://docs.jetstream-cloud.org/

Primary Cloud

Operational

Exosphere User Interface

Operational

ASU Regional Cloud

Operational

Cornell Regional Cloud

Operational

Hawaii Regional Cloud

Operational

TACC Regional Cloud

Operational

Docs Site

Operational

Website

Operational

Jetstream2 Support

Operational

Jetstream2 LLM Inference Service

Operational

1

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

Status.io

History

No incidents in the last 7 days