Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

Primary Cloud

Locations

Primary Data Center



June 3, 2022 4:24PM EDT
June 3, 2022 8:24PM UTC
[Identified] There is an issue/bug with suspending GPU instances with the version of libvirt Jetstream2 is using for virtualization. We will have to upgrade the compute nodes to resolve it. This is on the near-term timeline but we do not have a precise date at this time. In the meantime, please only use stop or shelve with GPU instances.

Scheduled Maintenance

Limited SupportPlanned Maintenance

Schedule

December 19, 2022 8:00AM - January 4, 2023 8:00AM EST
December 19, 2022 1:00PM - January 4, 2023 1:00PM UTC

Components

Jetstream2 Support

Locations

Primary Data Center

Description

Our support team is taking a break during the holidays. Please note that response times may be delayed over the next few weeks. We will be back to regular hours on January 4, 2023.

Schedule

February 7, 2023 8:00AM - 12:00PM EST
February 7, 2023 1:00PM - 5:00PM UTC

Components

Primary Cloud, Exosphere User Interface, Docs Site, Website, Jetstream2 Support

Locations

Primary Data Center

Description

This is to inform you of the scheduled maintenance for Jetstream2 and Exosphere. The maintenance will involve updating and patching all production servers. Please note that there may be some interruptions in service. In case you encounter any issues accessing your instances post-maintenance, kindly open a support ticket for assistance.
Jetstream2 Research and Education Cloud JS2 Docs are here: https://docs.jetstream-cloud.org/

Primary Cloud

Operational

Exosphere User Interface

Operational

ASU Regional Cloud

Operational

Cornell Regional Cloud

Operational

Hawaii Regional Cloud

Operational

TACC Regional Cloud

Operational

Docs Site

Operational

Website

Operational

Jetstream2 Support

Operational

2

Upcoming Maintenances

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

History

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