Active Incident

Updated a few seconds ago

Scarce availability of certain GPU resourcesOperational

Incident Status

Operational

Components

Jetstream2 GPU

Locations

Jetstream2 GPU


September 24, 2026 3:13PM EDT
September 24, 2026 7:13PM UTC
IDENTIFIED

As demand has increased, Jetstream2 is now experiencing extremely limited availability of g3.medium instances, as well as H100 and L40S (g5 and g4) instances. Creating new and unshelving existing instances of these flavors may result in errors. Shelved instances cannot be resized or accessed, so we strongly encouraging backing up any essential data outside of Jetstream2 if possible. Additionally, further access is no longer being provisioned to our H100 and L40S resources for ACCESS allocations as these are at capacity. We encourage exploring other ACCESS resources as an alternative for GPU-intensive workflows. Jetstream2 Support can be reached via help@jetstream-cloud.org for questions or concerns.

Scheduled Maintenance

Upcoming Jetstream2 GPU maintenance on 10-6-26Planned Maintenance

Schedule

October 6, 2026 7:00AM - 7:00PM EDT
October 6, 2026 11:00AM - 11:00PM UTC

Components

Jetstream2 GPU, Jetstream2 Large Memory

Locations

Jetstream2 GPU, Jetstream2 Large Memory

Description

On October 6, 2026, the Jetstream2 engineering team will begin performing routine maintenance. This may result in brief service interruptions affecting Jetstream2 GPU and Large Memory resources. The maintenance window will be from Tuesday, October 6 from approximately 7AM–7PM ET. This maintenance is necessary to apply necessary firmware and package updates that ensure the continued stability and performance of our infrastructure. Existing GPU and Large Memory instances will be intermittently unavailable. Standard CPU instances will not be affected. There will also be changes to the Jetstream2 LLM Inference Service. The Llama 4 Scout model will be retired, and the Gemma 4-31B model will be introduced during this maintenance. Quick Summary: - Window starts: October 6, 2026 @ 7AM ET - Window ends: October 6, 2026 @ 7PM ET (estimated) - Affected resources: GPU and Large Memory instances; Inference Service - Unaffected resources: CPU only, Storage - Take action: Save work prior to maintenance window Included In This Maintenance: - All GPU and Large Memory hypervisors will be updated and rebooted - Jetstream2 Inference Service will see retirement of Llama 4 Scout model and introduction of Gemma 4-31B model Expected Impact: - Existing GPU instances and new launches may be intermittently unavailable as hypervisors are rebooted - Llama 4 Scout will no longer be available Required Action: - All unshelved GPU and Large Memory instances will be restarted as hypervisors are restarted. They will be returned to their active states. To prevent potential data loss from unsaved processes, we strongly recommend that you save all work and stop any running processes before the window begins. We appreciate your patience as we improve the Jetstream2 environment. If you have any questions or concerns, please contact Jetstream2 Support at help@jetstream-cloud.org.
Jetstream2 Research and Education Cloud JS2 Docs are here: https://docs.jetstream-cloud.org/

Primary Cloud

Operational

Exosphere User Interface

Operational

ASU Regional Cloud

Operational

Cornell Regional Cloud

Operational

Hawaii Regional Cloud

Operational

TACC Regional Cloud

Operational

Docs Site

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Website

Operational

Jetstream2 Support

Operational

Jetstream2 LLM Inference Service

Operational

Jetstream2 GPU

Operational

Jetstream2 CPU

Operational

Jetstream2 Large Memory

Operational

Jetstream2 Storage

Operational

1

Upcoming Maintenances

1

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External Services

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History

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